Welcome to the Exhibitor FAQs page for Lubricant Expo Middle East. Here, you’ll find answers to the most frequently asked questions about exhibiting at the event, along with helpful links to essential resources. Whether you need details on logistics, booth setup, or key deadlines, this page will provide the information and links you need for a smooth and successful exhibiting experience.
Stand Space
All contracts are for the floorspace only (unless otherwise specified). All exhibitors MUST order or supply carpet/ flooring and walls for their stand, as a minimum. View the floorplan to see your stand location.
If you require a technical version of this plan, please email the event Operations team.
Exhibitor Manual
The Exhibitor Manual is hosted by FFAIR. You should have been sent your invite email with a unique link to take you to the login page. If you have not received this, please email the event Operations team to request it.
Official Contractor
GES are the official general services contractor for the event. They can provide shell scheme packages, stand fittings & furnishings and custom build designs. GES uses an online ordering system, which you can access here.
Venue Services
Festival Arena are the official Venue provider for Event services such as stand catering, cleaning and internet for the event. You can find all information and order forms on the FFAIR exhibitor portal > Event Info > Suppliers & Contractors page.
Exhibitor Name Badge Registration
- Exhibitor badges are complimentary and unlimited.
- Your fast track barcode confirmation will be sent to you by email, before the show.
- It is highly advisable to print your badges, during move-in hours on Monday, to fast-track your entry into the hall, and help minimise queuing onsite Tuesday morning.
- NOTE: if you are using your own contractor to build your stand, it is not necessary to register them for exhibitor badges.
To register for your exhibitor badges, please go to your FFAIR exhibitor portal > TASKS > “Exhibitor Name Badges & Lead Retrieval – Visit Connect” and follow the unique link provided.
Marketing Assets
Please refer to the Marketing section of ‘Show Info’ on your FFAIR portal for links to promotional assets and documents to help promote your participation in the event to your customers and networks.
You should also receive an email with your unique link to access personalised sharing assets for social media. If you have not received this, please email the event Marketing Executive.
Online Exhibitor Profile
You can update your online profile via the “Show Guide Profile” task in the FFAIR exhibitor portal.
Visas
I need a VISA to enter the country to attend Lubricant Expo. Can you help?
Yes, we can help!
During your event registration, you will find a dedicated section for VISA support. Please complete this section in full.
Once submitted, you will automatically receive an official VISA invitation letter by email. This document should be used when applying for you VISA through the embassy or consulate in your country.
If you have already registered but did not complete the VISA section, simply email us at [email protected] with the following details:
- Full name (as on passport):
- Passport number:
- Date of Issue:
- Date of Expiry:
- Date of Birth:
- Business email address:
- Duration of stay:
Once you have sent us this information, we will be able to generate the VISA invitation letter for you. This letter is what you must then use when following the VISA application process in your country.
Please note:
If you need your invitation letter re-issued or corrected, our team is happy to assist.
We cannot contact embassies or influence VISA processing decisions.
You are responsible for checking the VISA requirements for your nationality and applying in good time.
Key Contacts
Laura Goldsmith
Operations Director
Email Laura
Callum Gibson
Event Director
Email Callum
Annie Lindsell
Sales Operations Director
Email Annie
Sophie Pink
Acting Head of Marketing
Email Sophie
Jane Whybro
Finance and Administration Manager
Email Jane
Louise Johnson
Speaker Liaison
Email Louise